Enriching contacts
Review selected people, read the enrichment credit quote, and distinguish returned data from missing or failed results.
Enrichment can add information to a record, but it cannot guarantee that a missing email, title or company fact will be found. Check the result and its provenance before using it.
Work on an explicit selection
In People, members with the required feature permission can select records and use Enrich & score. The current flow requests a quote first. If uncached profile calls are required, the confirmation shows their maximum count and credit limit.
Review the selection and quote before proceeding. A Conversation user (viewer) can read permitted people records but does not receive these write controls.
Read the result, not just the request
After a successful response, the page reports enriched records, reused fresh profiles, paid calls, actual credits and any failures. A request that was submitted or confirmed is not proof that every record was enriched.
The record detail distinguishes an email that was not pulled from one that was not found after enrichment. It also identifies score provenance, such as a human decision or model estimate. Do not turn a blank value or estimate into a verified fact.
Company facts are a separate operation
Filling company facts has its own permissions and limits. Paid company lookups require workspace-admin permission and an explicit credit allowance; availability also depends on the feature being enabled. Do not assume that all enrichment paths share one provider order or price.
Ask an admin about unavailable features or connections. Review Plan & usage when your role allows it. This guide does not promise provider availability, a free lookup for every record, or a particular match rate.